Frequently Asked Questions
Everything you need to know about Win Life Competitions
How do I enter a fashion competition?
Simply select the clothing item or accessory bundle you wish to win, answer the skill-based question correctly, and purchase your entry tickets to be included in the draw.
Are the luxury fashion items authentic?
Yes, every item featured in our competitions is 100% authentic, sourced directly from official retailers or authorized luxury boutiques, and includes original packaging and certificates.
How long does shipping take for winners?
Once a winner is verified, we dispatch the prize via insured express courier within 48 hours. Delivery typically takes 3-5 business days depending on your location.
What happens if a prize is the wrong size?
Where possible, we offer size exchanges for our winners. If the specific limited-edition item is unavailable in another size, we may offer a store credit or a cash alternative of equal value.
How is the winner selected?
Winners are chosen using a verified random number generator during our live draw events, ensuring total transparency and fairness for all participants who answered the entry question correctly.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as secure mobile payment options like Apple Pay and Google Pay.